Frequently Asked Questions

If you can't find the answer to your question here, please contact us. If your question is property related and you cannot find the answer here, please contact the relevant area Acquisition Manager.

If you have a Customer Query which is not property or franchise related, please contact our Customer Care line at: Yum! Restaurants International, Customer Services Dept, FREEPOST SEA0820, 32 Goldsworth Road, Woking, Surrey GU21 6BR (Tel 08457 532 532).

How do I get a franchise?

Please visit the KFC franchise website at http://www.kfc.co.uk/about-kfc/franchise/.

Are you interested in my shop?

KFC's facility of choice is a Drive Thru, although in some circumstances we will consider other facility types, but this will depend on the size and location of the building – Please see our 'What Are We Looking For' and 'Where We Want To Be' pages for more information.

What is your land take/plot size for a Drive Thru?

For a solus site we require a minimum of 0.45 acres, although this can be reduced when part of a development or sharing car parking.

What size of buildings do you require?

2626 sqft (244sqm) or 3010 sqft (280sqm) are our ideal footprints.

Where are you looking for new store opportunities?

Please refer to our Where We Want To Be page or type your post code or town into the search box at the top of this page.

KFC's are all franchised, aren't they?

No. Approximately 60% are operated by Franchisees. For more information refer to our franchise website.

How much does a shell cost to build?

This depends on a number of factors including site size, ground conditions, availability and proximity of services/utilities etc. As a guide only: excluding the car park and Drive Thru lane assume approximately £270k (this assumes average ground conditions, services to site and excludes fees).

Will you sit alongside competition?

Yes. At KFC, we are confident that our great tasting food offers fantastic value, whomever it is compared to!

Will you do a non Drive Thru?

How much do you pay for a site?

KFC pays market rates to secure great sites - whether this is on a rental or freehold purchase basis.

Do you prefer Freehold or Leasehold?

KFC is extremely flexible in this regard and will take either freehold or leasehold. We can even build the shell and acquire planning/change of use for you (subject to an agreed capital contribution) if you prefer.

How many car spaces do you need?

Our ideal requirement is 30 - 40 spaces but can be flexible on accepting shared (cross rights) areas of parking. We do require dedicated disabled spaces and a minimum of two waiting bays.

Will it be a Franchise or Company site?

KFC has a long and rich heritage in the UK and Ireland, having traded for over 50 years. We have a simple allocation process to quickly determine if a potential site will be operated by KFC (GB) Ltd or a Franchise partner.

Do you give parent company guarantees?

No, it's not our policy to offer these. Our Franchise partners are well proven and established organisations and don't need our financial support. Their covenant is accepted by many major institutional landlords throughout the UK and Ireland.

Will KFC build it even if you rent it?

KFC is extremely flexible in this regard. We can build the shell and acquire planning/change of use for you and still rent it from you if you prefer.

How much does it cost to be a Franchisee?

For information on franchises, please visit the KFC franchise website.

Can you fit into or convert existing buildings?

Yes we have many examples of creating Drive Thrus from redundant buildings including former pubs, car showrooms, listed buildings and indeed competitor's buildings!

Will you obtain the planning consent?

Yes we can run the planning application process if it's a freehold site or assist on a leasehold basis. On an individual and collective basis we are the most experienced team within the sector - having a combined quick service restaurant experience in excess of 100 years.

Are you flexible on design?

Whilst we do have ideal asset designs (see our What We Are Looking For) we fully understand that developers, land-owners and Planning Authorities do have particular requirements and we are able to adapt our standard designs.

How long does it take from agreeing a deal to opening?

KFC can proceed as fast as the landlord or vendor wants to go! Assuming that we use our standard legal process and that KFC submits and runs the planning application, then we'd aim to have the site under contract (subject to planning consent and ground investigations) in three months, and planning consent achieved after a further three months. We often choose to submit the planning application earlier to accelerate the process.

Do you pay Finders Fees for introducing a site?

We pay finger lickin' good fees.*

*Fees only paid to property professionals on unconditional exchange. Valuation/negotiation advice and monthly updates required to remain eligible.

	Frequently Asked Questions If you can't find the answer to your question here, please contact us. If your question is property related and you cannot find the answer here, please contact the relevant area Acquisition Manager. If you have a Customer Query which is not property or franchise related, please contact our Customer Care line at: Yum! Restaurants International, Customer Services Dept, FREEPOST SEA0820, 32 Goldsworth Road, Woking, Surrey GU21 6BR (Tel 08457 532 532). How do I get a franchise? Please visit the KFC franchise website at http://www.kfc.co.uk/about-kfc/franchise/. Are you interested in my shop? KFC's facility of choice is a Drive Thru, although in some circumstances we will consider other facility types, but this will depend on the size and location of the building – Please see our 'What Are We Looking For' and 'Where We Want To Be' pages for more information. What is your land take/plot size for a Drive Thru? For a solus site we require a minimum of 0.45 acres, although this can be reduced when part of a development or sharing car parking. What size of buildings do you require? 2626 sqft (244sqm) or 3010 sqft (280sqm) are our ideal footprints. Where are you looking for new store opportunities? Please refer to our Where We Want To Be page or type your post code or town into the search box at the top of this page. KFC's are all franchised, aren't they? No. Approximately 60% are operated by Franchisees. For more information refer to our franchise website. How much does a shell cost to build? This depends on a number of factors including site size, ground conditions, availability and proximity of services/utilities etc. As a guide only: excluding the car park and Drive Thru lane assume approximately £270k (this assumes average ground conditions, services to site and excludes fees). Will you sit alongside competition? Yes. At KFC, we are confident that our great tasting food offers fantastic value, whomever it is compared to! Will you do a non Drive Thru? KFC's facility of choice is a Drive Thru, although in some circumstances we will consider other facility types, but this will depend on the size and location of the building – Please see our 'What Are We Looking For' and 'Where We Want To Be' pages for more information. How much do you pay for a site? KFC pays market rates to secure great sites - whether this is on a rental or freehold purchase basis. Do you prefer Freehold or Leasehold? KFC is extremely flexible in this regard and will take either freehold or leasehold. We can even build the shell and acquire planning/change of use for you (subject to an agreed capital contribution) if you prefer. How many car spaces do you need? Our ideal requirement is 30 - 40 spaces but can be flexible on accepting shared (cross rights) areas of parking. We do require dedicated disabled spaces and a minimum of two waiting bays. Will it be a Franchise or Company site? KFC has a long and rich heritage in the UK and Ireland, having traded for over 50 years. We have a simple allocation process to quickly determine if a potential site will be operated by KFC (GB) Ltd or a Franchise partner. Do you give parent company guarantees? No, it's not our policy to offer these. Our Franchise partners are well proven and established organisations and don't need our financial support. Their covenant is accepted by many major institutional landlords throughout the UK and Ireland. Will KFC build it even if you rent it? KFC is extremely flexible in this regard. We can build the shell and acquire planning/change of use for you and still rent it from you if you prefer. How much does it cost to be a Franchisee? For information on franchises, please visit the KFC franchise website. Can you fit into or convert existing buildings? Yes we have many examples of creating Drive Thrus from redundant buildings including former pubs, car showrooms, listed buildings and indeed competitor's buildings! Will you obtain the planning consent? Yes we can run the planning application process if it's a freehold site or assist on a leasehold basis. On an individual and collective basis we are the most experienced team within the sector - having a combined quick service restaurant experience in excess of 100 years. Are you flexible on design? Whilst we do have ideal asset designs (see our What We Are Looking For) we fully understand that developers, land-owners and Planning Authorities do have particular requirements and we are able to adapt our standard designs. How long does it take from agreeing a deal to opening? KFC can proceed as fast as the landlord or vendor wants to go! Assuming that we use our standard legal process and that KFC submits and runs the planning application, then we'd aim to have the site under contract (subject to planning consent and ground investigations) in three months, and planning consent achieved after a further three months. We often choose to submit the planning application earlier to accelerate the process. Do you pay Finders Fees for introducing a site? We pay finger lickin' good fees.* *Fees only paid to property professionals on unconditional exchange. Valuation/negotiation advice and monthly updates required to remain eligible.